Chloe Yap (Wai San)
Student of Southern New Hampshire University
RESUME
Professional ​
info​​
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work​
experience​
HSBC Life - NOV 2023 - MAR 2024, Singapore
Financial Planner
Increased client satisfaction by providing personalized financial planning services and investment recommendations.
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UOB Limited - SEP 2019 - JUL 2023, Singapore
Senior Officer / Total Service Manager
Assist customer by answering to their queries and perform money and non-money transaction, including cross selling suitable products according to customer's need.
​
Scoot Tigerair - MAY 2017 - APR 2019, Singapore
Cabin Crew
Carry out in flight safety and security procedures of more than 2000 flying hours in both fleets Boeing 787 Dreamliner and Airbus A320.
​
ED ZUBLIN AG - SEP 2016 - MAR 2017, Singapore
Assistant Purchaser
Prepare and issue P.O to order goods from suppliers then follow up on status of delivery as well as to maintain all the purchasing records from time to time.
​
HSBC Bank Malaysia Berhad - JUL 2015 - APR 2015, Kuala Lumpur, Malaysia
Sale Management Trainee
Attend training and perform general professional knowledge, technical skills as well as ability to deliver a broad range of services within in a bank.
​
Carlsberg Group - Seasonal 2013 – 2014, Kuala Lumpur, Malaysia
Marketing Representative
Explain Somersby and 1664 Blanc products details to the 150-200 customers, provided samples and soliciting comments.
​

Skills
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Microsoft Suite
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Social Media Sites
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Adobe Illustrator
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FACT ERP.NG
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Driving License Class 3
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Capital Markets and Financial Advisory Services (CMFAS)

Languages
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Malay
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English
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Mandarin
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Cantonese
-
Hakka
Education
SOUTHERN NEW HAMPSHIRE UNIVERSITY
2015, Manchester, NH
Bachelor of Science in Marketing
Minor: Fashion Merchandising Management
HELP COLLEGE OF ART & TECHNOLOGY
2011-2014, Kuala Lumpur, Malaysia
Completed coursework in Marketing

